Terms of Service
Last updated: September 1, 2025
1. ACCEPTANCE OF TERMS
1.1 Agreement Formation
By accessing, browsing, registering for, or using CouplyAI's website, mobile applications, or any related services (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms," "Agreement," or "TOS"). If you do not agree to these Terms in their entirety, you must not access or use the Service.
1.2 Legal Binding Nature
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and CouplyAI Limited, a company incorporated in London, United Kingdom ("CouplyAI," "we," "our," or "us"). This Agreement governs your access to and use of the Service, including any content, functionality, and services offered on or through the Service.
1.3 Additional Terms and Policies
These Terms incorporate by reference and include:
- Our Privacy Policy, which governs the collection and use of your personal information
- Our Community Guidelines, which establish acceptable conduct standards
- Our Acceptable Use Policy, which defines prohibited activities
- Any additional terms applicable to specific features or services
- Any terms governing contests, promotions, or special offers
2. SERVICE DESCRIPTION
2.1 Core Service Overview
CouplyAI provides an AI-powered image generation and editing platform that enables users to:
- Upload personal images for AI processing and enhancement
- Generate new images using advanced artificial intelligence algorithms
- Edit and modify existing images with AI-assisted tools
- Create artistic variations and stylistic transformations
- Access cloud-based storage for image management
- Share and collaborate on image projects (where applicable)
2.2 Technical Infrastructure
Our Service utilizes:
- State-of-the-art machine learning models for image generation
- Cloud-based processing using Google Cloud Platform infrastructure
- High-performance GPU computing through Replicate's network
- Real-time image processing and generation capabilities
- Scalable storage solutions for user content and generated images
- Advanced security measures for data protection and privacy
3. ELIGIBILITY AND ACCOUNT REQUIREMENTS
3.1 Age Requirements
- Users must be at least 16 years of age to create an account and use the Service
- Users between 16-18 may require parental consent in certain jurisdictions
- We may request age verification documentation for compliance purposes
- Accounts created by underage users without proper consent will be suspended
3.2 Account Creation
- Accurate and complete registration information must be provided
- A valid email address is required for account verification and communication
- Strong password requirements must be met for account security
- Two-factor authentication may be required for enhanced security
3.3 Account Security
- Users are solely responsible for maintaining account confidentiality
- Login credentials must not be shared with third parties
- Users must notify us immediately of any unauthorized account access
- Users are responsible for all activities occurring under their account
4. ACCEPTABLE USE POLICY
4.1 Permitted Uses
You may use the Service for lawful purposes only, including:
- Creating AI-generated images for personal enjoyment and creative expression
- Editing and enhancing personal photographs and images
- Generating artwork, illustrations, and creative content
- Creating content for personal social media and non-commercial sharing
- Educational and research purposes (subject to additional restrictions)
- Commercial use where properly licensed and compliant
4.2 Prohibited Uses
You may not use the Service to:
- Upload, generate, or distribute illegal, harmful, or inappropriate content
- Create images that violate intellectual property rights
- Generate content depicting minors in inappropriate situations
- Create deepfakes or misleading content intended to deceive
- Upload images without proper rights or consent
- Generate non-consensual intimate or explicit images of real persons
- Create fake identification documents, currency, or official certificates
- Use the Service to spread misinformation or disinformation
- Attempt to reverse-engineer or extract proprietary AI models
- Interfere with or disrupt the Service's functionality
- Attempt to gain unauthorized access to our systems
- Use the Service for spam, phishing, or malicious activities
5. INTELLECTUAL PROPERTY RIGHTS
5.1 Your Content
- You retain ownership of the images you upload ("Your Content")
- By uploading content, you grant us a limited license to process, store, and generate AI content based on your uploads
- You represent and warrant you have all necessary rights to uploaded content
- You are responsible for ensuring uploaded content does not infringe third-party rights
5.2 Generated Content
AI-generated images created using our Service are subject to the following:
- You retain ownership of AI-generated images created using the Service
- Generated content may be used for personal and commercial purposes (subject to restrictions)
- We do not claim ownership of generated content
- You are responsible for ensuring your use complies with applicable laws
- Generated content may not be unique and similar outputs may be created for other users
- Generated content must respect third-party intellectual property rights
5.3 Our Intellectual Property
- The Service, including our AI models, software, and technology, is owned by CouplyAI
- All AI models, algorithms, and software are protected by copyright and other intellectual property laws
- Users may not reverse engineer, decompile, or extract our proprietary technology
- Trademarks, service marks, and branding elements are our exclusive property
6. PRIVACY AND DATA PROTECTION
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
6.1 Data Processing
- Uploaded images are processed using AI algorithms to generate new content
- Processing may involve analysis of image content, style, and technical characteristics
- User content may contribute to AI model training and improvement (with consent)
- Users can control how their images are used through privacy settings
6.2 Security
- Industry-standard encryption for data transmission and storage
- Secure authentication and access control mechanisms
- Regular security audits and vulnerability assessments
- Compliance with relevant data protection regulations
7. PAYMENT TERMS
7.1 Pricing
- Basic Service features may be available without payment
- Premium features and enhanced capabilities require paid subscriptions
- Current pricing is available on our website and subject to change
- All fees are exclusive of applicable taxes
7.2 Payment Processing
- Payments are processed by secure third-party payment processors
- Payment information is encrypted and protected according to industry standards
- Subscription fees are billed in advance for the selected billing period
- Usage-based charges are calculated according to actual consumption
7.3 Refunds and Cancellations
- Refunds are generally not provided for subscription fees or usage charges
- Exceptions may be made for technical issues or service unavailability
- Users may cancel subscriptions at any time through account settings
- Cancellation takes effect at the end of the current billing period
8. DISCLAIMERS
8.1 Service Availability
We provide the Service "as is" and "as available" without warranties of any kind. We do not guarantee uninterrupted access, error-free operation, or compatibility with all devices.
8.2 AI-Generated Content
AI-generated content may not always meet your expectations. We do not warrant the accuracy, quality, or suitability of generated content for any particular purpose. AI algorithms may produce unexpected results despite our safeguards.
9. LIMITATION OF LIABILITY
To the maximum extent permitted by law:
- Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim, or £100, whichever is greater
- We shall not be liable for indirect, incidental, special, or consequential damages
- We are not responsible for content generated by users or third-party actions
- We shall not be liable for any failure or delay due to events beyond our control
10. TERMINATION
10.1 Termination by You
- You may terminate your account at any time through account settings
- You may export your content before account termination
- Upon termination, access to the Service will cease immediately
10.2 Termination by Us
We may suspend or terminate your account for:
- Violation of these Terms or our policies
- Suspected fraudulent, abusive, or illegal activity
- Failure to pay applicable fees
- Prolonged inactivity
- Risk to platform security or other users
11. GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Nothing in these Terms affects your statutory rights as a consumer under applicable consumer protection laws.
12. CHANGES TO TERMS
We may update these Terms from time to time. Material changes will be communicated through:
- Email notification to registered users
- Prominent notice on our website
- In-app notifications
Continued use of the Service after changes constitutes acceptance of the updated Terms.
13. CONTACT INFORMATION
For questions about these Terms of Service, please contact us:
By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
CouplyAI Limited
London, United Kingdom
January 9, 2025